Favorit United N.V. (hereinafter referred to as “the Company”) is committed to maintaining the highest standards of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) compliance. This policy is in place to protect the funds of our customers and ensure compliance with the relevant laws and regulations in Curaçao and internationally. It applies to all services provided through lope.bet.

1. Identification and Verification

1.1 Required Documents

Customers must provide the following documents for identity verification:

• Identification: A color copy of a valid passport (the page with the customer’s details and photo), national ID card, or driver’s license that includes a clear photograph of the customer.
• Address Verification: If the identification document does not include the residential address, additional documents are required, such as:
• Utility bills.
• Bank statements.
• State authority letters confirming residence.
• Residential lease agreements.

These documents must be no older than six months.

1.2 Withdrawals requirements

Withdrawals from a customer’s account are permitted only after their identity has been fully verified. Withdrawals can only be made to an account registered in the customer’s name. Transfers of funds to third-party accounts or internal transfers between customers are prohibited.

2. Customer Responsibilities

2.1 Accurate Information

Customers are required to provide accurate, complete, and up-to-date information during the onboarding process and throughout their relationship with the Company. This includes identification documents, financial details, and any other required information.

2.2 Cooperation and Compliance

Customers must promptly notify the Company of any changes in their details that may impact their compliance with AML/KYC regulations. They are also required to fully cooperate with any requests for additional information or documentation, especially for ongoing monitoring or in response to suspicious activities.

2.3 Legal Funds

The customer guarantees the legal origin, legal ownership, and right to use the funds deposited in their account. The customer must avoid any involvement, direct or indirect, in illegal financial activities through the Company’s platform.

3. Company Rights

3.1 Monitoring and Investigations

If suspicious transactions or questionable deposits are detected, the Company reserves the right to:

• Conduct an internal investigation.
• Block or close the customer’s account.
• Suspend operations and cancel payments until the investigation is concluded.
• Request additional documentation, such as identity confirmation, proof of fund origin, or proof of payment method ownership.

3.2 Account Termination

The Company reserves the right to terminate the business relationship under the following conditions:

• Failure to comply with AML/KYC requirements.
• Providing false or misleading information.
• Engaging in suspicious activities or transactions related to money laundering or terrorism financing.
• Failure to provide required documentation within a reasonable timeframe or upon request.

4. Enhanced Due Diligence

Enhanced due diligence (EDD) measures are applied in higher-risk situations, including but not limited to:

• Customers from high-risk geographic regions or countries with weak AML/CTF controls.
• Politically Exposed Persons (PEPs),including family members or close associates.
• Customers involved in transactions that facilitate anonymity or new business practices.

EDD may involve:

• Collecting additional information about the customer’s profession, source of funds, or wealth.
• Increased scrutiny and monitoring of transactions.
• Senior management approval for higher-risk customers.

5. Compliance Officer

The Company has appointed a Compliance Officer responsible for:

• Developing and maintaining the Company’s AML/KYC measures.
• Ensuring compliance with Curaçao laws and international standards.
• Monitoring customer accounts and transactions.
• Overseeing and implementing internal policies related to AML/KYC.

The Compliance Officer ensures that all operations remain aligned with regulatory requirements and international best practices.

6. Record Keeping

The Company retains all records related to due diligence measures, including identification documents and transaction details, for a minimum of five years after the end of the business relationship or the last transaction date.

7. Contact Information